Francotyp-Postalia Sverige AB
Voltavägen 17
168 69  Bromma
Telefon: 010-484 30 00 
E-post: info(at)

VD: Niklas Lundén
Säte: Stockholm
Org,nr: 556761-4523
Vat-nr: SE556761452301

Responsible for content:

VD Niklas Lundén

Supervisory body according to Section 2 VDG

The tasks of the supervisory body for qualified signatures and supporting products in accordance with Article 17 of Regulation (EU) No. 910/2014 (eIDAS Regulation) and Section 2(1) of the German Trust Services Act (VDG) are performed by the Bundesnetzagentur (Federal Network Agency) as the higher federal authority within the scope of responsibility of the Bundesministerium für Wirtschaft und Energie (Federal Ministry of Economic Affairs and Energy) based in Bonn, Tulpenfeld 4, 53113 Bonn, Germany, telephone: +49 228 14-0,

Insofar as product descriptions of "qualified electronic signatures, electronic seals or electronic time stamps of accredited qualified trust service providers" (Article 21 Para. 2 in connection with Article 3 No. 16 a of the eIDAS Regulation), it is pointed out that Francotyp-Postalia Sverige AB itself is not an accredited qualified trust service provider for the creation of electronic signatures, electronic seals or electronic time stamps but provides the user with a legally compliant infrastructure for the procurement and handling of these signatures, seals or time stamps (secure signature application component).

Liability Notice

Despite careful content control, we assume no liability for the content of external links. The content of the linked pages are the sole responsibility of their operators.


This website and all articles and illustrations contained therein are protected by copyright. Any use outside the narrow limits of copyright law is prohibited without the prior written consent of Francotyp-Postalia Sverige AB. The reprinting and dissemination as well as the electronic archiving and electronic provision of the contents are only permitted with the prior written permission of Francotyp-Postalia Sverige AB. All rights reserved.

Trademarks and industrial property rights

All brand and proper names mentioned on this website as well as legal property of the respective manufacturer or owner are protected, even if this is not separately marked.

Dispute resolution procedures

In accordance with Section 36 (1) of the German Consumer Dispute Resolution Act ( Verbraucherstreitbeilegungsgesetz ), we hereby confirm that we will not take part in any dispute resolution procedure before a consumer arbitration board. See also the general terms and conditions.

Right of revocation and revocation policy

The user is able to revoke a contract declaration in which he or she agrees to the use of FP Sign services within 14 days and without giving any reasons by submitting a written request (e.g. letter, e-mail, fax) and also stating his or her customer number. This period begins upon receipt of this policy in writing, although not before conclusion of the contract or before the provider has fulfilled its information obligations under Article 246, Section 2 in conjunction with Sections 1 (1) and 2 of the Introductory Act to the German Civil Code (EGBGB), and also not prior to the provider’s fulfilment of its information obligations under Section 312 e) (1), Sentence 1 of the German Civil Code in conjunction with Article 246, Section 3 of the EGBGB. The timely dispatch of the revocation shall suffice to meet the revocation deadline. The revocation must be addressed to:

Francotyp-Postalia Sverige AB
Voltavägen 17
168 69  Bromma

In the event of effective revocation, the mutually received deliverables are to be returned and, if necessary, any benefits derived (e.g. interest) are to be surrendered. If the user is unable to return all or part of the mutually received deliverables or these are in a deteriorated state, he or she must compensate the provider appropriately for the depreciation in value. This may result in the user nevertheless having to fulfil the contractual payment obligations for the period up to revocation. Obligations to reimburse payments must be fulfilled within 30 days. For the user, the period shall begin upon dispatch of his or her notice of revocation, and for the provider, it shall begin upon receipt of this notice.

End of the revocation policy

Complaint management

Would you like to lodge a complaint?

E-mail: beschwerdemanagement(at)

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